Refund & Cancellation Policy

Last Updated: July 8, 2025

1. Cancellation Policy

Users may cancel their bookings within 24 hours of making the reservation without any charges. After 24 hours, a cancellation fee of 10% of the full booking amount will apply.

2. Refund Policy

Tripceylon is committed to providing fair refunds under certain conditions such as system errors, booking cancellations due to property issues, or other valid reasons. As we are currently finalizing our payment processing system, refund procedures and timelines may be updated soon.

For any refund requests or questions, please contact our support team at support@tripceylon.com.

3. Future Updates

Once our Stripe payment system is fully integrated, we will update this policy with more detailed information on refund processing, timelines, and methods.